SUMMARY:
The Implementation Associate I will provide assistance to the Implementation team with a focus on claim research. The candidate will also assist with coordinating new group implementations and benefit plan changes.
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ESSENTIAL DUTIES AND RESPONSIBILITIES include but are not limited to the following:
Candidate must be able to logically evaluate claims for proper payment and make sure the desired benefits goals are met.
Candidate must be willing to think outside the box to provide solutions to complex client requests.
Assist with new group implementations.
Assist with timelines to track implementation deliverables.
Assist with client meeting documentation.
Use Active listening to identify nuances in client business needs.
Serve as a secondary point of contact for new clients.
Provide ideas and suggestions to internal and external clients for improved processes.
Conduct client training on applications.
Travel to client locations for new implementation meetings.
QUALIFICATIONS AND REQUIREMENTS:
Associate's Degree in any field preferred but not required.
1-2 years pharmacy experience desired, additional healthcare industry experience a plus.
Microsoft Excel experience required.
Highly organized and motivated, with great attention to detail.
Ability to exercise logical and critical thinking in problem-solving.
Ability to work independently and within a team setting.
Ability to adapt and thrive in a fast-paced environment.
A passion for learning and technology.
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PHYSICAL DEMANDS:
Requires sitting, standing, and occasional light lifting.
ProCare offers competitive pay and full-time benefits including medical, dental, vision, life, disability, and 401(k). All candidates must be able to pass a drug screen and criminal background check. ProCare is an equal opportunity employer. ProCare is a smoke-free and drug-free workplace. ProCare participates in E-Verify - all applicants must be legally eligible to work in the United States.
Due to the number of resumes we receive, we are unable to take phone calls regarding this position.
Job Type: Full-time